Support Center

We're here to help you get the most out of SayWattPM. Find answers to common questions or reach out to our support team.

Contact Us

Email Support

Get help via email. We typically respond within 24 hours.

support@saywattpm.com

Phone Support

Speak with our support team directly.

1-800-555-9876

Mon-Fri, 8am-6pm EST

Frequently Asked Questions

How do I use voice commands?

Click the microphone button on any page and speak naturally. For example, say "Log 50 feet of 12-gauge wire from ABC Supply" to add a material purchase, or "Check in to Project Alpha" to log your arrival at a job site.

Can I access SayWattPM offline?

SayWattPM requires an internet connection to sync data and process voice commands. However, you can view previously loaded project data while offline. Any changes made offline will sync when you reconnect.

How do I add team members to a project?

Navigate to the project detail page, click on the "Crew" tab, and use the "Add Crew Member" button. You can assign crew members to specific tasks and track their availability to avoid scheduling conflicts.

Is my data secure?

Yes. SayWattPM stores all data on the Internet Computer blockchain, providing decentralized, tamper-proof storage with enterprise-grade security. Your data is encrypted and only accessible to authorized users on your team.

How do I report a safety incident?

Go to the project detail page, select the "Safety" tab, and click "Report Incident." You can use voice commands to quickly log incidents while on site. All incidents are timestamped and stored for compliance purposes.

Help Resources

Documentation

Comprehensive guides and tutorials to help you master SayWattPM.

View Docs →

Community Forum

Connect with other electrical contractors and share best practices.

Join Forum →

Video Tutorials

Watch step-by-step video guides for common tasks and features.

Watch Videos →

Still Need Help?

Our support team is ready to assist you with any questions or issues you may have. Don't hesitate to reach out—we're here to ensure you have the best experience with SayWattPM.